Drivers are being asked to use E-Z Pass or a credit card to make toll payments on the Ohio Turnpike, and toll booth workers will be wearing gloves when dealing with motorists, under measures being taken following the COVID-19 state of emergency.
The Ohio Turnpike Commission also announced Tuesday that in accordance with the state's order regarding restaurants, food concession operators in all Ohio Turnpike Service Plazas are limited to carryout sales only. Tables and chairs in food courts are temporarily unavailable to customers to eliminate surfaces that could become contaminated with COVID-19.
Janitorial crews have increased the frequency of scheduled cleanings and are using products recommended by the Centers for Disease Control and the National Chemical Laboratories to protect against COVID-19.
Special attention is being paid to touchpoints in the restrooms, infant-changing tables, showers, door handles, vending machines, ATMs, travel kiosks, condiment centers, etc.
The commission stated interior design of the Service Plaza facilities has several features that assist with physical separation and reduce the spread of viral and bacterial infection. These include barrier-free entrances to public restrooms; touch-free flush components; touchless faucets and hand dryers; soap and towel dispensers; and hand-sanitizing stations. The Service Plazas also have large open floor plans that promote social distancing and provide proper ventilation.
Meanwhile, all plaza vendors have increased emphasis on sanitation and good hygiene practices and have posted and communicated the most recent public health recommendations for promoting restaurant safety to their employees.
Toll Collectors collect approximately 35% of tolls by cash or credit. To help mitigate the spread of COVID-19, Toll Plaza personnel have been provided with nitrile gloves, hand sanitizer and disinfectant wipes for their mandatory use. For the safety of employees and customers, the Ohio Turnpike is encouraging customers to use E-ZPass or a credit card (not cash) to make toll payments.
Customers can monitor and maintain E-ZPass accounts at www.ohioturnpike.org.
For questions, comments or concerns about the Turnpike, email firstname.lastname@example.org.