HUDSON -- AKHIA has announced the promotion of Angela Bachman of Twinsburg to vice president of client operations.

Bachman is a nine-year AKHIA veteran, most recently serving the agency as general manager.

AKHIA's president Ben Brugler said he sees Bachman's new role as an opportunity to support clients in new ways.

"Our clients expect more than strategy, more than a quality product or an integrated program," Brugler said. "Today, they want all of the above -- and they want it done efficiently. Service should go beyond what we do for our clients. How we do it is just as important, as our clients continue to focus on maximizing resources and an overall greater return to the business."

As vice president of client operations, Bachman will oversee the agency's core functions -- account service, creative and optimization -- as well as the on-boarding of client services and programs.

"Angela has developed and implemented several reporting processes since being named general manager in 2013," Brugler said. "Our client teams rely on this information to optimize our clients' budgets so they can show maximum value, not just within the marketing department, but across the organization."

This is AKHIA's first vice president since 2013 and only the fifth in its 20-year history.

Bachman has been a member of the seven-person AKHIA executive committee since 2013, along with Brugler; April Wonsick, director of account services; Patsie Dionise, director of optimization; Nick Pfahler, creative director; Mike Lawrence, creative director; and Jan Gusich, CEO.

Bachman joined AKHIA in 2008 as an account executive after working in similar positions at Liggett Stashower for four years. She is a graduate of Kent State University where she received a bachelor of science in journalism.

Founded in 1996, AKHIA is a communications firm that provides marketing, sales lead generation, public relations, social media and reputation management. AKHIA is located in Hudson.

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